We provide free delivery on all our ranges and deliver most items within 4-7 working days. However remote area such as the Scottish Highlands, Northern Ireland and some areas of Wales and the North East many have additional charges and/or may be unavailable for delivery (dependent upon the item). If you live outside of mainland UK please email us at firstname.lastname@example.org to confirm charges prior to ordering.
Depending upon the size and weight of the item we use several couriers as well a dedicated courier service for larger items. In the majority of cases a tracking number is provided upon dispatch. If you haven’t received a tracking number and need to track your delivery, please email us at email@example.com quoting your full name and order number and we’ll be happy to provide further information.
When ordering please remember to use the checkout comments box to provide any additional information which may be useful for the courier, such as parking issues, narrow roads, difficult access points, etc.
If you are unsure of anything or need help at any point drop us an email at firstname.lastname@example.org , we’re happy to help.